Hi Caitlin,

Thank you for taking the time to share your feedback on your recent She Rebel order. We're truly sorry to hear that the shorts did not meet your expectations.

At She Rebel, we’re committed to providing high-quality products and exceptional customer service, and we take all feedback seriously. We work closely with reputable print-on-demand manufacturers who also supply well-known brands, and they typically use premium materials. That said, we're disappointed to hear your concerns about the fabric quality and will be following up with our manufacturing partner to investigate further.

We also noticed your comment suggesting that our brand is 'going downhill.' As a relatively new business, we are constantly evolving and working hard to grow in the right direction. As this was your first order with us, it may be difficult to make a fair assessment of our brand overall, and we’d appreciate the opportunity to show you the quality and care that define our brand moving forward.

Thanks again for your feedback—it helps us improve.

Warm regards,
Shawna S
Owner